FAQ
Can you explain the size options?
Choosing a size as close to your wrist size is recommended = don't account for "wiggle room". Designs with a sliding knot adjusts bigger. For example, if your wrist is 6 in (tight measurement), then choose the 6 - 6.5in size as it will sit tight on your wrist but adjusts bigger.
Bracelet designs are made in 4 different size ranges:
⋄ 5.5 - 6 in
⋄ 6 - 6.5 in (standard size)
⋄ 6.5 - 7 in
⋄ 7 - 7.5 in
We recommend that you measure your wrist, but if you are unsure what size your wrist is (or if it's a gift) then 'standard size' is recommended.
To ensure the best fit you can add your wrist size/measurement in 'order instructions' at check out.
All designs can be made in custom sizes but are final sale and returns are not excepted. Wholesale orders are typically made in 'standard size'.
Necklace lengths/sizes are mentioned in listings.
I want to add a letter / word / name to my design, can I?
Yes - all designs on a cord can be personalized with initials / words / names. You can see more info HERE but if you have any other questions - email us at hanna@hhperla.com
Can I wear my jewelry in the shower/water?
Please refer to our jewelry care guide HERE.
Can I make changes / cancel my order?
Once your design is in the making, you are unable to make any changes. If your order has not shipped yet, please email hanna@hhperla.com to make any changes.
Do you ship internationally?
As of right now we only ship within the U.S.
International customers - shop HERE
If you have any further questions, please don't hesitate to email us at hanna@hhperla.com